Top Questions to Ask Before Hiring a Gardener

Understanding Experience and Qualifications

Experience is a strong indicator of a gardener’s ability to handle the spectrum of challenges that may arise in maintaining and improving your landscape. By learning how long a gardener has been in the business, you gain insight into their level of exposure to various plant types and garden conditions. This question also allows you to assess whether they have practical knowledge to back up any formal training. Those who have been working for several years likely have a portfolio of diverse projects and can share anecdotes of problem-solving in real-life scenarios. It’s also a chance to ask about their journey into gardening, which can reveal their passion and commitment to ongoing learning in their field.

Assessing Services and Approach

What Services Are Included in Your Offer?

It’s important to clarify what tasks are covered within the standard service package. Some gardeners might focus solely on mowing and weeding, while others offer planting, mulching, pest control, irrigation setup, and garden design. By outlining your needs and asking for a detailed description of included services, you can avoid misunderstandings and ensure that all necessary work is covered. This is also the time to find out if there are extra fees for special requests or seasonal clean-ups, so all costs are transparent from the outset.

What Is Your Gardening Philosophy or Approach to Garden Care?

A gardener’s underlying approach can greatly influence the look and health of your outdoor space. Some may prefer organic methods, avoiding chemicals in favor of sustainable practices, while others might use synthetic fertilizers or pesticides where needed. Learning about their guiding principles allows you to determine if they’ll care for your garden in a way that aligns with your own values and goals, such as promoting biodiversity or minimizing water usage. It also gives you insight into how they address common garden challenges and make decisions on day-to-day and long-term maintenance.

How Do You Customize Your Services for Different Gardens?

No two gardens are the same, and effective gardeners know how to tailor their services for varying conditions, climates, and client preferences. By asking how a gardener adapts their approach for unique gardens, you can evaluate their flexibility and expertise. This also gives you the chance to describe your vision and see if the gardener is interested in collaborating to achieve it. Ask for examples of adaptations they’ve made in the past—such as adjusting plant selections for sun or shade, or changing irrigation schedules based on soil type—to judge how they balance practical needs with creativity and client input.
Gardening fees can be structured in various ways, from hourly rates to flat fees per visit or full-season packages. By asking about the gardener’s pricing model, you’ll know what services are included in each tier and if there are extra charges for materials, travel, or specialized equipment. This transparency is vital, especially if your garden features complex elements that may require more time or attention. Understanding the pricing structure also enables you to compare different providers more effectively and anticipate your ongoing costs.
A written agreement shields both client and gardener by outlining the expectations, scope of work, payment terms, and procedures for handling unforeseen issues. By insisting on a contract or service agreement, you ensure that the gardener is committed to delivering what has been promised, and you have recourse if standards aren’t met. This document should detail all arrangements, including schedules, responsibilities, renewals, and cancellation policies. Asking about this upfront also gives you a chance to review the terms and request adjustments before any work begins.
Gardens are dynamic, and sometimes your needs or desires will evolve as the work progresses. It’s important to understand how your gardener handles amendments to the original plan, whether it’s a last-minute plant addition or a change in maintenance frequency. Learning about their process for discussing changes, pricing extra tasks, and getting approvals in writing helps prevent disputes and ensures you’re always informed about the scope and cost of the work. This way, both parties can remain flexible while maintaining clear communication and accountability.